General Terms and Conditions

These Terms and Conditions govern the relationship between on the one hand and users of electronic (Internet) pages and services located on the domain (referred to as ART PRINT GIFTS). These conditions bind all users. By clicking on any page, link or button located on the pages, the user agrees, accepts in full and agrees to comply with these Terms and Conditions. Throughout the site, the terms “we”, “us” and “our” refer to ART PRINT GIFTS.

- Protecting your privacy and Secure payment:

Payments for orders on ART PRINT GIFTS can be done via PayPal. ART PRINT GIFTS never has access to your credit card details or any other financial information, this is handled entirely by payment processor PayPal. All financial details are protected by SSL encryption and are handled only by the payment processor.

The personal data that ART PRINT GIFTS receives when completing the application form will only be used for customer service - accepting and executing orders, providing information in the form of a newsletter and contacting users in case of problems, related to the order. ART PRINT GIFTS warrants that the data in question will not be provided in any form to third parties or used for purposes other than those described above. The user profile of a specific user can be deleted from the database together with the associated data at any time if the user wants it. Art Print Gifts does not rent, sell or share any personal information about you with other people, companies or outside organizations, except to provide products or services you have requested (for example your delivery information for a courier company).

Detailed information on the Privacy Policy of ART PRINT GIFTS can be found in our section "Protecting your privacy”.

- Ready to ship:

After confirming of the payment of your order, we will send the ordered products at the address you specify within: 1-3 business days - prints on paper and mugs 5-7 business days - canvas prints

- Approximately Delivery time:

Europe: 5 - 10 business days

Rest of the world: 10 - 20 business days

We'll do the best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

- Returns and Cancellations:

We gladly accept returns and cancellations.

Just contact us within 14 days of delivery.

Ship returns back to us within 14 days of delivery.

Request a cancellation within 12 hours of purchase.

CUSTOM ORDERS made especially for you and personalized items (with names, date, or some other personalization) are not refundable or exchangeable. Custom order sales and Personalized orders are considered final. (no returns or exchanges, except for if they were damaged in transit). Items that are delivered damaged are also available for credit upon receipt of a picture showing damages.

We are not responsible for the return costs. Return costs are the responsibility of the buyer. If the goods do not return to their original state, the buyer is responsible for any loss of value. When your order returns to us in the original good condition, we will refund you the cost of your order, but without the shipping cost.

The address for returns is:

Svetla Tancheva Art-S Studio Ltd

Bogomil 100 Plovdiv

4017 Bulgaria

- Contract / Order:

Before the completion of each specific order, the system will request your express confirmation that you are familiar with and accept the current version of these General Terms and Conditions. By going through the online order process and providing your required data and clicking the Buy Now button, you send your order. Once you have submitted your order, we will send you an email with a confirmation of receipt, containing all the details of the order. This confirmation does not constitute acceptance of the order but serves only to notify you that your order has reached us successfully. Each individual purchase agreement becomes effective only when we send you a specific product you order, which we will confirm by sending you an email to you. In the event of a shortage in the availability of the product you ordered or other unforeseen circumstances, we reserve the right not to make the delivery, which we will immediately inform you and will refund any payments we have already received. You can track the status of your order in the "My Account" section under "My Orders". To make orders in the online store, you must be over 18 years of age. If you would like an invoice for your order, please contact us. In the shipment, together with the ordered item, you will receive an invoice in hard copy, or by e-mail if you have agreed with us this about this.

- ART PRINT GIFTS is not responsible for any failure to perform an order due to:

1. Inaccurate, incomplete and / or inaccurate personal data, including incomplete, inaccurate or fictitious address or telephone. No contact phone for UPS Fast shipping method.

2. No payment (delay of payment) by the consumer.

3. Your absence from the specified address on the day of delivery and the failure of a postman or courier to contact you.

4. By performing the shipping method you have choose. In this case, ART PRINT GIFTS team is committed to helping solve the problem.

- General Conditions:

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. If it is not possible to resolve a dispute with us (which we hope will not happen), we provide you with a link to the European Commission's Consumer Dispute Resolution Platform:

- Age of consent:

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

- Changes to this Terms and Conditions:

We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

- Modifications to the service and prices:

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

- Copyright:

All content, images, and artwork on this site are copyright of Any items purchased from may not be copied, scanned, photographed, distributed or reproduced in any way without prior consent.

Site owner:

Art-S Studio Ltd, Bogomil 100, Plovdiv 4017, Bulgaria

Registered company number: 204771981